The newer updater does not support really really old tools. To make sure you're using the right one, please download the the updater that is listed by your tool. We at Innova apologize if this seems confusing. Older tools are not compatible with our newest updaters. Make sure you are using the right Updater.Please make sure the USB to the computer and your tool are properly seated.Step 1.5 - Troubleshooting Possible IssueTool is connected to computer but app shows ' Disconnected' status Older model tools are not compatible with the new, OBD2 Tool Updater. Please make sure the USB data cable to the computer and your tool are properly seated.If the tool is connected to the computer but the app shows a 'Disconnected' status, perform the following: The tool status will now appear as 'Connected'. It will also display the Firmware, Bootloader, and Database that the tool is currently at. (Note: The USB port to connect your device to your computer is at the bottom of the device.) Wait a few seconds for the software to detect it.

Data cables: Does both charges your devices and transfers data.Ĭonnect your tool to your computer using a USB data cable - it may be a mini or micro depending on the tool. These are commonly called 'Charge-only' cables.Ģ. (Note - If using a USB charging cable, and not a USB data cable, you'll get the 'Disconnected' message.)ġ.Charging cables: Can only charge devices, but cannot transfer data. The software will initially be displayed as 'Disconnected'. You may access the app either on your desktop or by searching for 'OBD Tool Updater' on your PC. Step 1 - Open the App on your PC.ĭownload the OBD Tool Updater for windows or for mac. These instructions provide the procedures for updating the firmware version of your Innova tool using the OBD Tool Updater. Innova Tool - Firmware Update Instructions Purpose

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